Starshine Media Group LLC (“Starshine Media Group,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our websites, purchase our products or services, subscribe to our communications, participate in our communities, or otherwise interact with us.

We believe transparency builds trust. This policy is designed to explain our current practices as well as certain technologies and services we may reasonably implement as our business grows.

By accessing or using our websites, products, or services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to Starshine Media Group LLC and the websites, products, and services we operate, including but not limited to:

• www.starshinemediagroup.com

It also applies to:

• Online courses and educational programs;

• Digital downloads and digital products;

• Membership programs;

• Email newsletters and marketing communications;

• Lead magnets and free resources;

• Customer support interactions;

• Future community platforms, including but not limited to Skool;

• Surveys, testimonials, contests, and feedback initiatives;

• Other products and services operated under the Starshine Media Group umbrella.

This Privacy Policy does not apply to third-party websites, platforms, or services that maintain their own privacy practices.

2. Information We Collect

We may collect information directly from you, automatically through technology, and from third-party service providers.

Information You Provide to Us

You may voluntarily provide information including:

• First and last name;

• Email address;

• Telephone number;

• Billing address;

• Country or region of residence;

• Mailing address;

• Payment-related information necessary to complete purchases;

• Information submitted through forms;

• Course registrations;

• Membership applications;

• Survey responses;

• Feedback and testimonials;

• Customer support inquiries;

• Community participation content;

• Any other information you choose to provide.

Providing personal information is generally voluntary; however, certain information may be necessary for us to provide requested products or services.

Account and Access Information

When you purchase products or enroll in programs through our third-party platforms, we may collect or receive information related to:

• Account identifiers;

• Enrollment status;

• Membership status;

• Course completion information;

• Login-related information provided by the applicable platform;

• Subscription status.

At this time, user accounts are generally managed through third-party providers such as Systeme.io and, if implemented, Skool.

Information Collected Automatically

When you access our websites or services, certain information may be collected automatically through server logs and tracking technologies.

This information may include:

• IP address;

• Browser type and version;

• Device identifiers;

• Device type;

• Operating system;

• Language settings;

• Time zone;

• Internet service provider;

• Pages visited;

• Referral URLs;

• Exit pages;

• Clickstream information;

• Session duration;

• Access dates and times;

• General website usage patterns.

This information is generally used to improve website functionality, understand visitor behavior, maintain security, and enhance user experience.

3. Cookies and Similar Technologies

Our websites may use cookies and similar technologies to recognize visitors, improve functionality, analyze performance, personalize experiences, and support advertising efforts.

Cookies are small text files stored on your device that help websites remember information about your visit.

The types of cookies we may use include:

Essential Cookies

These cookies are necessary for the operation of our websites and services. They may enable:

• Secure login functionality;

• Shopping cart functions;

• Fraud prevention;

• Network management;

• Accessibility features.

Disabling these cookies may impact website functionality.

Performance and Analytics Cookies

We currently may use limited analytics technologies and reserve the right to implement additional analytics tools as our business grows.

These technologies may help us understand:

• How visitors use our websites;

• Which pages are most popular;

• Visitor engagement trends;

• Traffic sources;

• Technical performance issues;

• Marketing effectiveness.

Examples of analytics providers we may use include:

• Google Analytics;

• Systeme.io analytics tools;

• Other comparable analytics services.

These providers may collect information through cookies and similar technologies.

Functional Cookies

Functional cookies may remember choices you make, such as:

• Language preferences;

• User settings;

• Form information;

• Login status;

• Personalized experiences.

Advertising and Marketing Cookies

As our business grows, we may use advertising technologies to improve the relevance and effectiveness of our marketing efforts.

These technologies may be provided by:

• Google Ads;

• Meta (including Facebook and Instagram);

• YouTube advertising services;

• Other advertising partners we may reasonably adopt in the future.

These technologies may help us:

• Measure advertising performance;

• Understand customer interests;

• Deliver relevant advertisements;

• Build audience segments;

• Conduct remarketing campaigns;

• Limit repetitive advertisements.

We do not currently engage in extensive advertising activities but may implement such technologies in the future.

4. Cookie Choices and Consent

Depending on your location, you may have the ability to manage cookie preferences through:

• Browser settings;

• Device settings;

• Cookie consent banners;

• Third-party opt-out tools.

Visitors located in jurisdictions that require consent for non-essential cookies may be presented with appropriate consent mechanisms.

You may choose to refuse certain cookies; however, doing so may affect the functionality of our websites and services.

5. Email Marketing and Communications

If you voluntarily subscribe to our mailing list, download free resources, register for events, request information, purchase products, or otherwise provide your contact information, we may send you communications including:

• Newsletters;

• Educational content;

• Product announcements;

• Promotions and special offers;

• Event invitations;

• Community updates;

• Customer service communications;

• Transactional notices;

• Surveys and feedback requests.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in those communications.

Please note that even if you opt out of promotional communications, we may continue sending transactional or administrative messages necessary to provide services you have requested.

6. How We Use Your Information

We may use personal information for legitimate business purposes including to:

• Provide products and services;

• Process purchases and transactions;

• Deliver digital products;

• Administer memberships;

• Provide course access;

• Verify eligibility and identity where appropriate;

• Respond to customer inquiries;

• Deliver customer support;

• Improve our websites and services;

• Personalize user experiences;

• Conduct internal research and analysis;

• Monitor usage trends;

• Develop new offerings;

• Measure the effectiveness of marketing efforts;

• Communicate with users;

• Send newsletters and promotional materials;

• Conduct surveys and gather feedback;

• Request testimonials and reviews;

• Administer contests or giveaways;

• Detect and prevent fraud;

• Protect the security of our systems;

• Enforce our agreements and policies;

• Comply with legal obligations;

• Exercise or defend legal claims.

We strive to collect and use only the information reasonably necessary to operate and improve our business while respecting the privacy of our customers and community members.

7. Payment Processing

Payments made through our websites and services are processed by third-party payment providers.

These providers may include:

• Stripe;

• PayPal;

• Other payment processors we may adopt in the future.

We do not store complete payment card numbers on our own servers.

Payment information is collected and processed directly by the applicable payment processor in accordance with that provider’s privacy practices and security procedures.

We encourage users to review the privacy policies of the payment providers they choose to use.

8. How We Share and Disclose Information

We do not sell your personal information for monetary compensation.

However, we may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party vendors and service providers that help us operate our business and provide our products and services. These providers may include:

• Website and hosting providers;

• Course and membership platforms, including Systeme.io and, if implemented, Skool;

• Payment processors such as Stripe and PayPal;

• Email marketing providers;

• Customer support platforms;

• Analytics providers;

• Advertising and remarketing partners;

• Survey and feedback providers;

• Technology consultants and contractors who assist in business operations.

These providers may access personal information only as reasonably necessary to perform services on our behalf and are expected to maintain appropriate safeguards.

Business Transfers

If Starshine Media Group LLC undergoes a merger, acquisition, restructuring, asset sale, financing transaction, or transfer of all or a portion of its business, personal information may be transferred as part of that transaction, subject to applicable law.

Legal Requirements

We may disclose personal information if we believe in good faith that disclosure is necessary to:

• Comply with applicable laws, regulations, legal processes, subpoenas, or governmental requests;

• Protect the rights, property, and safety of Starshine Media Group LLC;

• Protect our users, customers, employees, contractors, or the public;

• Investigate suspected fraud or unlawful activity;

• Enforce our agreements, policies, and terms.

With Your Consent

We may share information for other purposes when you provide your consent.

9. Testimonials, Reviews, and User Feedback

We value feedback from our customers and community members.

If you voluntarily submit:

• Testimonials;

• Reviews;

• Survey responses;

• Success stories;

• Written feedback;

• Audio or video feedback;

• Social media comments intended for public sharing;

We may request permission to use that content in our marketing materials, websites, promotional campaigns, educational materials, social media channels, and other business communications.

When appropriate, we may identify testimonials using first names, initials, photographs, business names, social media handles, or other identifying information only with your permission.

You may request removal of a testimonial that you previously authorized by contacting us. We will make reasonable efforts to honor such requests, although we cannot guarantee removal from materials already distributed or archived.

10. User-Generated Content and Community Participation

If you participate in future communities, memberships, discussion groups, or forums operated or facilitated by Starshine Media Group LLC (including platforms such as Skool), you acknowledge that information you voluntarily post may be visible to other participants.

Examples include:

• Discussion posts;

• Comments;

• Profile information;

• Uploaded files;

• Questions and answers;

• Community challenges;

• Shared experiences;

• User-created content.

You are responsible for the information you choose to share publicly.

We encourage users to exercise discretion and avoid posting sensitive personal information in community spaces.

While we may moderate communities and remove content that violates our policies, we cannot guarantee that publicly shared information will remain private.

11. International Users and Data Transfers

Starshine Media Group LLC is based in the United States.

If you access our websites or services from outside the United States, please understand that your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate.

These jurisdictions may have data protection laws that differ from those in your country of residence.

By using our websites and services, you acknowledge and understand that your information may be transferred internationally in accordance with this Privacy Policy and applicable law.

Where required by law, we will implement appropriate safeguards designed to protect transferred personal information.

12. Legal Bases for Processing Under GDPR

If the General Data Protection Regulation (“GDPR”) applies to our processing of your personal information, we may rely on one or more of the following legal bases:

Contractual Necessity

We process personal information when necessary to:

• Provide products and services;

• Deliver purchased digital products;

• Grant course access;

• Process transactions;

• Manage memberships;

• Respond to service-related requests.

Legitimate Interests

We may process information based on our legitimate interests, including to:

• Improve our offerings;

• Analyze business performance;

• Prevent fraud;

• Maintain website security;

• Communicate with customers;

• Develop educational content;

• Conduct limited marketing activities;

• Enforce our policies and agreements.

We seek to balance these interests against the rights and freedoms of individuals.

Consent

We may rely on your consent for activities such as:

• Email marketing subscriptions;

• Certain cookies and advertising technologies;

• Testimonials;

• Participation in surveys;

• Other activities where consent is legally required.

You may withdraw consent at any time, although withdrawal does not affect processing already completed.

Legal Obligations

We may process personal information to comply with applicable legal and regulatory requirements.

13. GDPR Rights

If GDPR applies to you, you may have certain rights regarding your personal information, subject to applicable limitations.

These rights may include:

Right of Access

You may request information regarding the personal information we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete information.

Right to Erasure

You may request deletion of your personal information under certain circumstances.

Right to Restrict Processing

You may request that we limit certain processing activities.

Right to Data Portability

You may request a copy of certain personal information in a structured, commonly used, and machine-readable format.

Right to Object

You may object to certain processing activities, including direct marketing.

Right to Withdraw Consent

Where processing relies on consent, you may withdraw that consent at any time.

Right to Lodge a Complaint

You may have the right to lodge a complaint with a supervisory authority in your country of residence.

To exercise these rights, please contact us using the contact information provided in this Privacy Policy.

We may request information necessary to verify your identity before fulfilling requests.

14. California Privacy Rights

California residents may have certain rights under applicable California privacy laws.

Subject to applicable limitations, California residents may have the right to:

• Know the categories of personal information collected;

• Know the purposes for which information is collected and used;

• Request access to certain personal information;

• Request deletion of certain personal information;

• Request correction of inaccurate information;

• Receive information about disclosures of personal information;

• Exercise applicable rights without unlawful discrimination.

At this time, Starshine Media Group LLC does not sell personal information for monetary compensation.

If our practices change in the future, we will update this Privacy Policy accordingly.

California residents may submit requests using the contact information provided below.

We may verify the identity of individuals making requests before responding.

15. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to:

• Provide products and services;

• Maintain customer relationships;

• Comply with legal obligations;

• Resolve disputes;

• Maintain business records;

• Enforce agreements;

• Protect our rights and interests.

Retention periods may vary depending on:

• The nature of the information;

• Applicable legal requirements;

• Operational needs;

• Security considerations.

When personal information is no longer required, we will take reasonable measures to delete, anonymize, or securely dispose of it.

16. Security of Your Information

We take the security of personal information seriously and implement reasonable administrative, technical, and organizational safeguards designed to protect the information we collect.

These safeguards may include measures such as:

• Limiting access to personal information to authorized individuals;

• Using password-protected systems and accounts;

• Utilizing secure third-party service providers;

• Maintaining procedures intended to detect and address security incidents;

• Reviewing and improving security practices as our business evolves.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee absolute security.

By using our websites and services, you acknowledge and accept these inherent risks.

17. Data Breach Response

In the event that we become aware of a security incident involving personal information under our control, we will take reasonable steps to investigate the matter, mitigate potential harm, and provide notifications when required by applicable law.

The timing, content, and method of any notification will be determined in accordance with legal requirements and the circumstances of the incident.

18. Do Not Track Signals

Some web browsers offer a “Do Not Track” (“DNT”) feature that signals to websites that you do not wish to have your online activities tracked.

Because there is currently no universally accepted standard governing the recognition and implementation of DNT signals, our websites may not respond to such signals at this time.

If industry standards or legal requirements evolve regarding DNT practices, we may update our practices and this Privacy Policy accordingly.

19. Children’s Privacy

Our websites, products, services, memberships, communities, and marketing activities are intended for individuals who are at least thirteen (13) years of age.

We do not knowingly collect, solicit, or maintain personal information from children under the age of 13.

If you believe that a child under 13 has provided personal information to us, please contact us promptly so that we may investigate and take appropriate action, including deletion of such information when warranted.

Parents and guardians who become aware of unauthorized disclosures by minors are encouraged to contact us immediately.

20. Complimentary Thank-You Gifts

From time to time, Starshine Media Group LLC may provide complimentary physical thank-you gifts to certain customers, students, or participants who voluntarily provide feedback, testimonials, surveys, or participate in promotional initiatives.

If you choose to receive such a gift, we may collect information reasonably necessary to facilitate delivery, including:

• Name;

• Mailing address;

• Contact information necessary for shipping.

Such gifts:

• Are provided voluntarily;

• Are not sold separately;

• Are not part of the purchase price of our digital products or services unless expressly stated otherwise;

• Do not alter the digital nature of our primary business operations.

Information collected solely for shipping complimentary gifts will only be used for fulfillment purposes unless otherwise authorized by you.

21. Third-Party Websites and External Links

Our websites, emails, courses, communities, and content may contain links to third-party websites, applications, products, services, or social media platforms.

These third parties operate independently from Starshine Media Group LLC and maintain their own terms, policies, and practices.

We are not responsible for:

• The content of third-party websites;

• The privacy practices of third parties;

• The security measures employed by third parties;

• Any actions taken after you leave our websites or services.

We encourage you to review the privacy policies of any third-party services you access.

22. Changes to This Privacy Policy

We reserve the right to modify, revise, or update this Privacy Policy at any time to reflect:

• Changes in our business practices;

• The introduction of new products or services;

• Technological developments;

• Changes in applicable laws or regulations;

• Operational needs.

When material changes are made, we may provide notice through our websites, email communications, or other appropriate channels where required by law.

The “Effective Date” at the beginning of this Privacy Policy indicates when the current version became effective.

Your continued use of our websites, products, and services following the posting of changes constitutes acceptance of the revised Privacy Policy, to the extent permitted by applicable law.

23. Exercising Privacy Rights and Contacting Us

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, submit a complaint, request access to your information, request corrections, request deletion, withdraw consent where applicable, or otherwise contact us regarding privacy matters, you may reach us using the following information:

Starshine Media Group LLC

Website:
www.starshinemediagroup.com

Email:
support@starshinemediagroup.com

Telephone:
+1 (855) 730-7827

Please include sufficient information to allow us to verify your identity and understand the nature of your request.

We may request additional information when reasonably necessary to confirm identity and protect the privacy and security of personal information.

We will respond to requests within the timeframes required by applicable law.

24. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of California and applicable federal laws of the United States, without regard to conflict of law principles.

Nothing in this Privacy Policy is intended to limit any rights that individuals may have under mandatory laws applicable to their place of residence.

25. Final Statement

At Starshine Media Group LLC, we are committed to treating your information with respect and care. We strive to collect only the information reasonably necessary to operate our business, provide meaningful educational experiences, and build a trusted relationship with our customers and community members.

As our business grows, we will continue to evaluate our practices and make reasonable efforts to maintain transparency regarding how information is collected, used, shared, and protected.

Thank you for placing your trust in us.

Starshine Media Group LLC
Effective Date: June 16, 2026